A friend and fellow highedweb colleague recently shared some thoughts about usability, questioning the value it brings to the overall web design process, ultimately proposing that usability is in fact not that important when it really comes down to it (you can read Rommil’s full article here: Useless Usability: Missing the Forest for the Trees) [...]
I'm no stranger to injuries. Over the course of almost thirty years, I've had stitches in my foot, broken my foot, sprained both ankles (multiple times), torn cartilege in one knee, had stitches in the other, sprained my thumb, had stitches through a finger, separated my shoulder, and...actually, I think that covers it.
Most recently, I sprained my ankle again (just last week). This time around, for one reason or another I paid a lot more attention to the whole experience of visiting the hospital. All in all, I won't complain too much, but as far as user experiences go, hospitals have a ways to go.
I'm no stranger to injuries. Over the course of almost thirty years, I've had stitches in my foot, broken my foot, sprained both ankles (multiple times), torn cartilege in one knee, had stitches in the other, sprained my thumb, had stitches through a finger, separated my shoulder, and...actually, I think that covers it.
Most recently, I sprained my ankle again (just last week). This time around, for one reason or another I paid a lot more attention to the whole experience of visiting the hospital. All in all, I won't complain too much, but as far as user experiences go, hospitals have a ways to go.
Usability? Talent Trumps Testing.