Category Archives: User Experience

Drupal or WordPress: Why not both?

There’s been some growing chatter lately about what’s in store with Drupal 7. Curious to learn more, I was reading up on the Drupal 7 User Experience Project and as I scanned through the pages, I noticed something: the Drupal … Continue reading

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Usability? Talent Trumps Testing.

A friend and fellow highedweb colleague recently shared some thoughts about usability, questioning the value it brings to the overall web design process, ultimately proposing that usability is in fact not that important when it really comes down to it … Continue reading

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The UX of a Hospital

Ankle in an Aircast I’m no stranger to injuries. Over the course of almost thirty years, I’ve had stitches in my foot, broken my foot, sprained both ankles (multiple times), torn cartilege in one knee, had stitches in the other, sprained my thumb, had stitches through a finger, separated my shoulder, and…actually, I think that covers it.

Most recently, I sprained my ankle again (just last week). This time around, for one reason or another I paid a lot more attention to the whole experience of visiting the hospital. All in all, I won’t complain too much, but as far as user experiences go, hospitals have a ways to go. Continue reading

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Web Directions North 2008

Web Directions North 2008This week, I come bearing gifts! The gifts? Some summaries and write-ups covering two days of ideas and inspiration from Web Directions North 2008 – a conference for web professionals hosted here in Vancouver, BC. I’ll start things off with two of the highlights, Jeffrey Zeldman’s opening keynote address, and a summary of some key insights shared by Josh Williams of Firewheel Design. Continue reading

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User Experience Design – An Intangible Talent in the Knowledge-Based Economy

A recent survey feature from The Economist magazine focused on a growing demand for “talent” around the world. While defined in varying contexts, one common theme identified in this special report was the idea that as the baby boomers retire, … Continue reading

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Beyond Branding and Into User Experience

User experience is a new term emerging in the world of design and technology and, like many other catchy phrases or trendy jargon, it can be easy to have misconceptions or different views on what the terminology is all referring … Continue reading

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The Power of an Icon

A common challenge I face on a daily basis is getting people to understand some of the newer fringe technologies that are quickly becoming integrated into daily practice across the web. One such challenge is explaining the concept of RSS, … Continue reading

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UCD & Six Sigma – Lessons Learned

I attended a seminar from VanUE tonight hosted at the Habaneros office downtown. It was a talk given by Paul Sherman, Director of User-Centered Design & Usability at Sage Software and also Vice-President of the Usability Professionals’ Association, on the … Continue reading

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