Category Archives: Business Strategy

Usability? Talent Trumps Testing.

A friend and fellow highedweb colleague recently shared some thoughts about usability, questioning the value it brings to the overall web design process, ultimately proposing that usability is in fact not that important when it really comes down to it … Continue reading

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Marissa Mayer at Stanford University

Marissa Mayer at Stanford University I’m always fascinated by the ways that other organizations, particularly those of the size and prominence of Google, approach the work they do. Along those lines, here’s a peak into some of the brain trust of Google – a 50-minute presentation, given at Stanford University by Marissa Mayer from Google, on the topic of innovation at Google. Continue reading

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User Experience Design – An Intangible Talent in the Knowledge-Based Economy

A recent survey feature from The Economist magazine focused on a growing demand for “talent” around the world. While defined in varying contexts, one common theme identified in this special report was the idea that as the baby boomers retire, … Continue reading

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The Potential of a Participation Economy

Earlier this year, Lou Rosenfeld, one of the founders of Information Architecture wrote about Developing a Participation Economy. The concept, while it has its share of complexities, addresses a simple question: how can you provide incentive to encourage volunteer participation … Continue reading

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The Valley Formula

A recent issue of Business Week featured some of the new crop of Internet entrepreneurs like the guys behind Digg, Facebook, and Yelp. In this issue, they described what some people are calling the “Valley Formula” – a pattern of … Continue reading

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Lightbulbs from the UBC e-Strategy Town Hall

I attended the UBC e-Strategy Town Hall today, and much like last year with all of the thought-provoking questions, insightful comments, and handful of ideas, I came away with a sense of inspiration and motivation. The challenge here will be … Continue reading

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Process Streamlining – Some Core Ingredients

A couple weeks ago I had the good fortune to join a Process Streamlining team, assembled to revise a system in use by the HR department at UBC. I found the “process” of process streamlining itself to be a valuable … Continue reading

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